"There's a bit of magic in everything, and some loss to even things out." -Lou Reed
Showing posts with label The Power of Kindness. Show all posts
Showing posts with label The Power of Kindness. Show all posts

Saturday, September 10, 2011

What I Remember: 9/11 and the Days After


It is hard to believe that it has been ten years since the terrorist attacks of 9/11. At the same time, it does seem so far away- a lifetime ago since it happened. Every year on this anniversary, I am touched by new stories I hadn’t heard before—stories of heroism and loss that haunt me. I count my blessings that I was far away from the cities affected that day, and that even though I traveled constantly for business, I wasn’t on a plane that particular morning, though I had been the day before.

We all have our stories of where we were that day, and mine is not spectacular or even relevant in the scope of things. I was in Colorado hosting an event for the company I worked for at the time. I had overslept that morning- which was so unlike me for anything to do with an event or my work. It is still the only morning I ever overslept while I was on the road for work—for anything. It was an odd, rushed start to the day, and as I dashed out of my hotel room a few minutes before 7am, I noticed out of the corner of my eye that a red banner was floating along the bottom of the television screen with large letters. I had the sound muted, and thought it was some random weather warning. I was more worried about getting downstairs to make sure the meeting room was set up properly.

Once I got downstairs, I walked through the lobby area and a crowd was in front of a large television set. Before I saw the screen, I could feel something was wrong in the room. I saw some of my coworkers standing in the crowd, and then finally, I saw the screen—saw what was happening. I came downstairs just as the second plane hit. Before I realized it, I was peppering a stranger with questions—a man in a business suit. He looked ashen—and as he told me what he had seen and heard so far, he teared up. I looked for the two women working with me on the event and found them steps away, watching another television outside of our conference room.

The next hour was a blur of phone calls- checking on my friends who traveled extensively, as I did. Making sure everyone was safe. Calling my parents to let them know I was fine. I remember walking outside as I thought of the people who worked in The Windows on the World Restaurant at the top of the North Tower- people I had just worked with a few months prior while in New York. We hosted a reception in the restaurant—and I remembered the view, so beautiful, so far away from the bustling city below. I remembered the kindness of the catering manager and the waiter for our event who made me laugh. I wondered if they were there, if they were OK. I remembered that we stayed in the Marriott hotel adjacent to the tower. All of it was gone. I felt sick.

We had been scheduled to fly out the next day, but instead, we headed to the nearest rental car location outside of the airport. We found it—crowded and overrun with panicked travelers- rented two cars, and I spent the afternoon trying to map our trip back to California—back home for all of us. I don’t think I will ever have another day in my life so surreal, so suspended...encountering so many strangers in tears or seeing truly terrified expressions of people I didn’t know and watching as other strangers comforted them.

The drive home was eerie—almost silent. We listened to NPR all the way home, hearing the voices of survivors and loved ones who had lost their sons, daughters, husbands, siblings—their unedited words raw with grief. It was sobering and terrifying. I just wanted to get back to my bed, my books, my cats…and the safety of my home.

I have read several blog posts in the last few days, talking about how in the days after the attacks, the feeling of unity was so strong—the abundance of overpowering acts of kindness that occurred between strangers could barely be measured. I remember that feeling.

I remember going to the grocery store the day after I got home and encountering several neighbors in my apartment complex on the way to my car. We spoke smiled, stopped and talked. This was an apartment complex full of business people like myself, and this had rarely ever happened. We were all taking account of each other, genuinely caring when saying hello.

At the grocery store, people were careful turning corners, apologizing profusely for bumping into one another. And while this may seem small—these little, meaningful encounters were so powerful. There was such a feeling of shared grief. Kindness was the knee-jerk reaction for everyone. It was contagious and beautiful.

I knew that we, as a country, had been changed in some fundamental way. Back then, I believed that we were going to continue this path of kindness and togetherness. I never expected nirvana or for the intensity in those first days to last, but I did believe that we might view neighbors and strangers differently, seeing unity before differences. Perhaps I was more naïve than I thought possible.

We have changed as a country. I believe the most clear and evident change is that we don’t feel safe, we don’t see ourselves as immune from the “far away” violence in other countries where we once believed that this sort of thing took place. Now, we are one of those places where things like this do happen. That is a huge shift in thinking, a huge shift in living.

The other change makes me so sad. The thing that I loved most about what I saw in the days after 9/11 was such an acceptance of everyone, kindness without question. Although all of us held anger for the people who had carried out these attacks, a small group of Americans immediately thought to hate a religion, a people, a group that they believed that these terrorists belonged to. And then the group that hated started to grow. And then the group THEY hated started to grow. It started to become all encompassing—the hatred and fear. We stopped looking beside us in compassion, but some people suspected their neighbors, coworkers and friends as being a part of who we hated, who we feared, who we found guilty.

I wanted the people who were responsible punished—even dead. But I did not want to see our country become a beacon of hatred, judgment, or paranoid vengeance. I wanted to feel safe, but not at the cost of our souls.

I guess I am still naïve. I wish so badly to feel the kindness in those days after the attacks. Actually, if I am wishing for things…I want to turn back time and take back the loss, the pain, the attacks themselves. But since that isn’t possible, I try and wish for things I still think somehow are possible. I don’t want to believe that it takes bombs, death, and hatred to make us reach out to our neighbors, old friends, and strangers when we see them in need, or just see a moment of pain cross someone’s face that is so deep--and even though we don’t know how to heal that kind of pain—we reach out and say, I am here, I understand.

I am as guilty as anyone. I am not the same as I was in those days after the attacks. I try to be each day, but I am not. I am not quite as compassionate, quite as reticent to judge.

Tomorrow is the tenth anniversary of so much loss, so much pain, so much uncertainty. Almost 3,000 people died that day. For their family, friends, and loved ones, nothing will take away that pain. We can write beautiful words about the loved ones they lost, we can honor them with ceremonies, we can speak their names. But, what better legacy than kindness? What better way to remember a day often attributed to hate than to counter with boundless compassion?

I know it is naïve, and ridiculously optimistic. I know that even I won’t live every day that way. I know that someone in the mall parking lot will annoy me endlessly for some small infraction. But I hope that tomorrow as I count my blessings, I can remember everything we have lost since that day, everything I have been here to enjoy. I hope that I can remember to be a little kinder, a little more accepting. I know I will try.
And I hope, even in some small way, that effort is contagious.


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Sunday, July 24, 2011

The Power of Kindness


In the last two to three years, I have witnessed beauty and acts of kindness that have made me believe in the power of the internet, online “community”, and the goodness of people. When Matt Logelin lost his wife the day after his daughter was born, people from all over the world reached out, offered help, and sent words of comfort so achingly beautiful, that my faith in people—strangers moved to do good things—grew exponentially.
Through the blogs I follow and writers I love, I have watched as total strangers have “circled the wagons” around families in need, rallying at warp speed to arrange fundraisers, support, supplies- and whatever is needed to help. I would read accounts like this late at night and go to sleep believing that despite everything else, the goodness of people outshines some of the dark headlines and random, horrible events that take place every day.
I still believe that, for the most part. But, I have seen the alternate power of the internet this past week—the power of words and anonymity that combine in cyberspace to do a deeper harm than it seems words should be capable of.
Part of the beauty of the world wide web and all pages we all stop and drop in on, is that the world is at our fingertips. We can “visit” cities that are a half a world away, we can learn about any topic under the sun in vivid detail, complete with photos, firsthand accounts, and historical data. We can read the words of prize-winning journalists mere seconds after they complete their keystrokes.
It is all incredibly powerful.
And while reality tv and that mindset have invaded our living rooms, we all feel it is our right to peer a little more closely into the lives of others, and with each breaking news story, we are offered details, photos, and minute by minute accounts in real time. We now expect it. Immediately. We demand it. It is almost surreal that as natural disasters happen around the world, we see the footage instantly, as it is happening, wherein the past we would have had to wait for the next day’s newspaper, or a news report on television at only 6pm or 11pm. This is nothing short of miraculous, even though it seems more commonplace than extraordinary as we have all grown accustomed to the technology that makes it happen, and our ability to access it.
We read articles on cnn.com or yahoo.com, or our own local newspaper or television websites, and not only can we process the words and form an opinion, we can also comment—share our views and beliefs in a forum where thousands and even millions will see it, our words just under those of the journalists who penned the articles. I have been moved in the past to make comments, especially in the early stages of the online availability to comment. But today, if you go to cnn.com and pick ANY article and scroll through the comments, you find very little substance, but plenty of hate, provocation, and a whole lot of nonsense meant to inflame, not to inform. It’s one thing when these idiots comment on a travel article and spew drivel about what a stupid place a certain area is to visit, etc. But it is another thing entirely when the story involves a death-the murder of someone’s child- and people belittle the loss as deserved or the fault of the parents. Especially on a local level, when one’s own neighbors and community members are the commenters, the words take on a new meaning. The power is immeasurable, the pain deep and brutal, and the ability for these people to remain anonymous in their viciousness only makes it easier to take the cruelty to another level.
I have watched this past week as Katie Granju has suffered because of the words of strangers. Katie lost her son last year, and amidst the pain and grief of losing her oldest child, she has had to fight to get authorities to conduct a proper investigation into his murder while being treated in such an appalling manner by so called “public servants” that I have been enraged and brought to tears more times than I can count. Her son battled addiction, and she has been open about his struggle, and her family’s struggle to help him with the battle he ultimately lost. Because her son Henry was an addict, heartless, uneducated people have told her such things as he “deserved” to die, and have said such other horrible things to her that I have found myself gasping reading the words, and doubting humanity.
I believe that everyone deserves to have an opinion. And maybe even readers of my blog who have linked to Katie’s blog and the other sites that detail Henry’s story and his case disagree with Katie, me, and her other supporters. That is fine, and while I am passionate in my beliefs, I respect that others may disagree. However, no one should have the right to say such wicked things that have no bearing on their opinion or the case at hand and have the comments released in a public forum alongside a news story or video. Maybe that sounds simple and ridiculous. And maybe it is. But I believe in kindness and compassion for a mother that has lost her son-- a mother that has never once portrayed herself, her son or anyone in her family to be without flaws, imperfections, or moments they wish they could take back.
In seeing this happening to Katie, I began to look at other news sites. I spent hours a few nights ago going to random news sites all over the country and clicking on articles featuring all kinds of stories, cases, crimes, and topics. And almost without fail, the comments sections made me nauseous. Maybe some of the comments had merit. Maybe some of these anonymous people knew a great deal about the families involved. But every subject of every story is someone’s son or daughter. Every person on this planet has parents and came from somewhere.
Katie and Henry taught me about my own perceptions of addiction, and educated me in ways I am so thankful for. And once again, because of Katie and Henry, I am learning a huge life lesson. I am a passionate person, and my opinions are rarely tempered. I believe that I am also compassionate and tone down my words in the right situations, but even moreso now, I understand the lasting power of my words, especially in cases and situations where I don’t know the whole story. While I don’t align myself with the people that have posted ridiculous rants about the outfit a grieving mother chooses to wear, or hate-filled sentences clearly meant to cause pain, I will always think before any comments in a public forum about the real people behind the story, and what those words will mean to them when they read them.
As powerful as all this access and technology is, kindness is more powerful. Kind words and acts in the face of deliberate hatred are breathtaking and inspiring. Thankfully, Katie and her family have also received a great deal of kindness and beautiful acts of love and support from friends and strangers the world over. I have watched through this last tough week as one day seemed more painful than the last, and the “army” of supporters rallied around her family on Facebook, her blog, and her other sites. I hope our words of kindness are ringing loud and clear, drowning out the other voices and hateful words.
I hope we are all learning the power we have-- the power of our words, the power of our love, the power of kindness.
The photo for this post is one of "Ben's Bells"--part of a project that Ben's family started in the face of tragedy to encourage kindness in their community. Learn more here. 

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